Selling SaaS in the C-Suite

Service Providers: The Key to an Always-On Ecosystem

This article explores how service providers enable enterprise organizations to build reliable, Always-On™ cloud ecosystems. Written for Veeam Software’s global marketing team, the piece highlights the role of the Veeam Cloud & Service Provider (VCSP) network in helping CIOs achieve data resilience, flexibility and security at scale. It features real-world integration success stories and demonstrates how strategic partnerships drive business continuity, cloud adoption and customer confidence across diverse markets.

Customer Support: A Key Factor in Choosing the Right Software Vendor

This article examines the critical role of customer support in ensuring Always-On™ operations for enterprise IT. Published as part of Veeam’s customer experience thought-leadership series, it outlines best practices for responsive, in-house support structures, clear escalation pathways and multilingual service delivery. Through data and direct customer insights, the piece positions Veeam’s support model as a benchmark for reliability, efficiency and customer-centric innovation in enterprise software.